• Business diagnostics (Maturity assessment): A business diagnosis is a process that analyzes a company to identify areas for improvement.
• Capacity building on e-commerce
• The Trust Seal

DBI offers a trust seal to e-commerce platforms in Rwanda as a label of Reliability, Security, and trustworthiness of the certified platforms on the market.

• Diagnostic: helps identify areas of improvement in the process.
• Promotion/PR: promotion of the platform via DBI promotion/marketing campaigns
• 75% of our certified platforms indicated an increase in website traffic after acquiring the trust seal.
• 37. 5% of the respondents in our previous impact survey track responded with a high increase of purchasing customers after acquiring the seal, and so did 37.5% of counterparts on the medium increase.
• Access to an open dialogue with the regulators
• Helps set your company apart in the marketplace and adds established credibility
• Offers support through Training Workshops, Capacity Building, Management and Technical Guidance
• The Coaching program to address identified gaps.
• Increased Business Partnership Opportunities

After submitting your application, the DBI team will conduct a site visit to audit and verify the information provided. If everything is accurate, you will receive a confirmation email. If there are any discrepancies, you will receive an email detailing the missing information so you can complete your application.